Refund & Cancellation Policy

This policy explains what happens if you need to cancel, or if we do.

1. If you cancel

[Define your actual cancellation windows and what's refundable at each stage - for example: “Full refund up to 14 days before the event. 50% refund 7-14 days before. No refund within 7 days.” Adjust to match how your business actually operates.]

2. If we cancel or reschedule

If we cancel an Event, you'll be offered [a full refund / credit toward a future Event / your choice of either - decide and state clearly]. If we reschedule an Event and the new date doesn't work for you, [state what happens].

3. Waitlisted enrollments

If you're on a waitlist and a spot doesn't open up before the Event, [state whether any payment already made is automatically refunded, or requires you to request it].

4. How to request a refund

Get in touch with your name, the event, and your enrollment details, and we'll process eligible refunds within [state a timeframe, e.g. “5-7 business days”].

5. Non-refundable items

[If anything is explicitly non-refundable - e.g. a booking fee, third-party costs already committed for a trip - state it clearly here.]